 Outstanding
Value
Did you know that your company could be enjoying the benefits of highly effective training that captures your company's unique vision and values without the high cost-per-person training fees associated with most training programs?
Most training companies make their money by selling materials
to you on a per-student basis and charging you an arm and a leg to customize materials for your company. The costs add up rapidly.
Boyer Management Group’s approach is different. We create customized materials for you to reproduce as often as you like, with no additional fees.
Unique
Design
Your company is unique. Off-the-shelf training teaches one-size-fits-all skills that may or may not apply to your business. We’ll design programs that reflect your organization’s policies and practices. We’ll reinforce your company’s vision and values in every course.
Discovery Based Training™
People learn best when they discover new things for themselves. They get excited when they see real-world solutions to their day-to-day job-based challenges. Our programs immerse participants so there are no 'prisoners' or 'vacationers' in class. Material is fun, lively and will command their attention. Because they interact with the concepts and apply them in class, they have the confidence and desire to use their new skills immediately.
Highly Effective.
Participants in Boyer Management Group's training programs will be able to immediately apply the practical skills they learn in class. To increase sales. To delight your customers. To make better decisions. To increase your profits. Our programs reflect the practical, hands-on experience of highly successful people, not fluff-and-filler plus one or two good ideas.
One Source.
One training company calls them managers, another calls them supervisors, and a third calls them execs. Sourcing materials from different companies will confuse participants because each uses their own 'lingo.' Boyer Management Group offers a wide variety of topics, so you'll have a consistent look and feel to all of your training. We'll create any missing pieces that you'll need to complete your training library.
Download our New
Course Catalog! (Large file!)
Check out a sample of the titles we've created for clients just like you!
Customer Service
–
for Call Centers, Customer Care Groups and Retail Stores
- Customer Retention 101
- Collections
101
- Delighting Customers – Delighting Customers
on the Phone and
- Face to Face
- Delighting
Challenging Customers
- Quality Assurance 101
- Successfully Managing
A Customer Contact From Start To Finish
Human Resources Policy, Procedure, Practice and Compliance Training
- Benefits Administration
- Compensation Administration
- New Employee
Orientation
- Orchestrating Successful Teams Through Diversity
- Sexual Harassment Awareness
- Staffing Administration
Management Development
- B2B Sales Management
- Building A Winning Team (Defining Our Mission and Then
Living It)
- Compensation Training for Managers
- Conducting Meaningful Performance Evaluations
- Diversity Awareness for Supervisors
- Managing
Through People I – Hiring, Coaching, Counseling
- Managing
Through People II – Leadership, Communications, - -
-
Leveraging Differences
- Managing
Through People III – Planning, Problem Solving,
Project - Management
- Managing
Through People IV – Advanced Coaching and
- Counseling
- Orchestrating Successful Teams Through Diversity For
- Supervisors
- Retail Store Management
- Sexual Harassment Awareness Training For Supervisors
- World Class Management
Sales and Marketing
- Achieving Excellence in Retail Sales I
- Achieving Excellence in Retail Sales II
- B2B Sales Management
- Beyond The
Sixty Minute Hour – Essentials of Time Management
- Building Value: Selling Against Price & Competition
- Business
Sales Skills I – Mastering the Fundamentals
- Business
Sales Skills II – Account Penetration and Development
- Competition Workshop
- Harnessing The Power of Indirect Distribution
- Loss Prevention In My Retail Store
- Maximizing Sales Opportunities In Your Retail Store
- Merchandising Your Store To Increase Sales
- PeopleSmart Selling
- Prospecting and Account Contact
- Retail Store
Management
- Retail POS
Systems I – operations and management
- TeleSales 101
Wireless & Telecommunications Industry Courses
- Credit and Activations
- Customer Retention 101
- Fraud Awareness 101
- Fundamentals of GSM & GPRS
- Navigating The Billing System (Convergys-based systems)
- Wireless 101
- Wireless Competition
- Wireless Handsets
- POS
FrontOffice and BackOffice Systems Training (LightBridge)
- Roaming 101
- Section 255 Training
- Selling GSM Voice & GPRS Wireless Data
- Understanding Billing (for the sales department)
- Wireless Products and Services
Other Training Titles
- Beyond The
Sixty Minute Hour – Making Time Management Work
- Welcome To My
Company – company orientation programs
-
Audio/Video - Live Sound Reinforcement
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