Improve Sales & Profits

May

The State of Sales Competence in 2019

Today’s selling professionals are becoming less and less well equipped to provide the solutions that buyers want. It isn’t because… Continue Reading

Posted in Case Studies, Dynamic Training News, Improve Sales & Profits, Leadership Development & Training, Talent Development & Training

Tagged: account management, B2B, B2C, buyer, buyer’s journey, LinkedIn, needs assessment, prospecting, referrals, relationship management, relationships, sales competencies, Sales Essentials, sales management, sales prospects, selling

Mar

Five Customer Service Lessons From a Most Hated Industry

Having spent more than two decades building telecommunications companies I’ve come to admire those organizations that excel in pleasing and… Continue Reading

Posted in Career Search Tools & Education, Case Studies, Dynamic Training News, Improve Sales & Profits, Leadership Development & Training, Talent Development & Training

Tagged: customer for life, customer retention, customer service, customer-focused, deliver value, DWYSYWD, hassle-free, loyalty, no waiting, recurring revenue, reputation, value proposition

Mar

Few Things Persuade Like a Word Picture

Word pictures create compelling reasons to help sales professionals, job seekers, and managers persuade others to take action. A… Continue Reading

Posted in Career Search Tools & Education, Improve Sales & Profits, Leadership Development & Training, Talent Development & Training

Tagged: call to action, convince, dilemma, emotion, engagement, influence, job interview, personal identification, persuasion, relive the moment, sales, Word picture

Feb

What Does Professionalism Mean to Your Career in 2019?

In an age of a more casual workplace, professionalism is far more than just how someone dresses. Professionalism will continue… Continue Reading

Posted in Career Search Tools & Education, Dynamic Training News, Improve Sales & Profits, Leadership Development & Training, Talent Development & Training

Tagged: accountability, appearance, behavior, career, communication, culture, entitlement, expectation, gossip, hired, humility, integrity, professional, Professionalism, promoted, respect, responsibility, standard, unprofessional, work ethic

Feb

How Effective Leaders Correct Good People Back to Success

A manager’s primary duty is to help his or her people make their very best contribution to the success of… Continue Reading

Posted in Dynamic Training News, Improve Sales & Profits, Latest Leadership Posts, Leadership Development & Training, Performance Management, Talent Development & Training

Tagged: coaching, correcting, corrective action, counseling, development, discipline, equip, expectations, feedback, hiring, holistic, manager, observe performance, Performance management, restoring, success, talent, teaching

Jan

Effective Leaders Invest in Equipping Their People to Succeed

A manager’s primary duty is to help his or her people make their very best contribution to the success of… Continue Reading

Posted in Dynamic Training News, Improve Sales & Profits, Latest Leadership Posts, Leadership Development & Training, Performance Management, Talent Development & Training

Tagged: assign work, coaching, development, equip, expectations, feedback, goals, hiring, manager; holistic, observe performance, Performance management, success, talent, teaching

Jan

Add Likeability to Your New Year’s Resolutions

Several top candidates compete for a promotion, each with their plusses and minuses. Why does the opportunity go to the… Continue Reading

Posted in Career Search Tools & Education, Case Studies, Dynamic Training News, Improve Sales & Profits, Latest Leadership Posts, Leadership Development & Training, Performance Management, Talent Development & Training, Team Building & Alignment

Tagged: careerdevelopment, careermanagement, futureofwork, hireability, jobsearch, leadership, leadershipdevelopment, likeability, promotability, relationship, relationshipbuilding, trust

Nov

Post Mortems: Make Every Interview, Sales Call, Project & Presentation Better

Post mortems prevent us from continuing to repeat mistakes, plan poorly, and settling for good when great is well… Continue Reading

Posted in Career Search Tools & Education, Dynamic Training News, Improve Sales & Profits, Performance Management, Talent Development & Training

Tagged: active listening, assessment, body language, career, customer, employment, evaluate, interviewer, job, job interview, job search, listening, mastery, meeting, needs, planning, prospect, questions, sale, sales presentation, self-assessment, selling

Sep

Why Emotional Intelligence is a Career Superpower, Part 3

EQ-savvy businesses and institutions are using a number of high EQ tools and programs to make better hires, improve… Continue Reading

Posted in Dynamic Training News, Improve Sales & Profits, Latest Leadership Posts, Leadership Development & Training, Performance Management, Talent Development & Training, Team Building & Alignment

Tagged: behaviors, communications, critical roles, DiSC, driving forces, emotional intelligence, empathy, employee engagement, EQ, hiring, leadership, motivation, onboarding, project management, retention, sales, teamwork

Sep

Why Emotional Intelligence is a Career Superpower, Part 2

You’ve been paying the cost for a lack of emotionally intelligent behaviors for decades. Loss of career movement, respect,… Continue Reading

Posted in Dynamic Training News, Improve Sales & Profits, Leadership Development & Training, Performance Management, Talent Development & Training, Team Building & Alignment

Tagged: B2B Sales Essentials, communications, critical roles, emotional intelligence, empathy, employee engagement, EQ, Get a Better Job Faster, hiring, interpersonal, intrapersonal, leadership, Leading Through People, motivation, project management, retention, sales, teamwork