Effective Leadership Skills for Non-Supervisors

 Effective Leadership Skills for Non-Supervisors

Session Length: 1 Day | Target: Non-Supervisory Personnel that are assuming a leadership role in the organization | Prerequisites: None

There are key people in your organization that need to practice effective leadership because of the roles they play. Perhaps these are individuals targeted to move into a supervisory position, or professionals that manage parts of the enterprise other than people. How will you prepare them to be effective leaders? Topics Include:

  • Leadership, Supervision and the Role I Play in the Organization
  • Using Behavioral Styles to Work More Effectively With Others (DiSC)
    • Who is the Real You?
    • Why the Golden Rule Doesn’t Work
    • Identifying People’s Behavioral Styles from Their Speech and Actions
    • Understanding and Leveraging My Behavioral Strengths
    • Understanding and Managing Around My Behavioral Weaknesses
  • Developing the People Around Me
    • Coaching My Peers
    • The Three Coaching Questions
    • Developing My Coaching Plans
  • Being a Leader When Conflict Arises
    • Understanding the Causes of Workplace Conflict
    • Are You a Victim of Getting Hooked?
    • Three Responses to Workplace Conflict
    • Climbing the Empathy Ladder to De-Fuse Conflict
  • Working With People Outside My Department
    • The People I work With Outside My Department
    • Professionalism, Conduct and Dress
  • Reporting and Documentation
    • How to Document
  • Time Management & Prioritization
    • The Urgent Vs, the Important
    • The D.A.T.A. Tool for Time Management
      • D is for Discipline
      • A is for A-B-C Prioritization
      • T is for To Do List
      • A is for Attitude
    • Managing Stress on the Job
      • What Causes Workplace Stress?
      • What Things Stress Me Out?
      • Specific Strategies for Managing Stress
  • My Action Planner

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Testimonials

“Hank was retained as a business consultant for our non-profit business. He was very helpful with leading us to developing a longer term strategic plan, providing executive coaching, leadership training just for starters. We ended up asking Hank to do some additional work for us as our entire management staff felt he understood our business and us very well.”

Bill M.
COO, Orlando FL