Specialized Industry Training

Specialized Industry Training

The following courses were developed for various industries, such as Insurance, Healthcare, Wireless Telecommunications industry. With rapidly changing technology, if we can develop them here, we can do the same for your organization!

  • Wireless 101 – a general overview of the industry and technology
  • Wireless Handsets and Devices
  • Wireless Products and Services – all products, all services
  • Fundamentals of GSM and CDMA
  • Selling Wireless Data I & II
  • Preventing Wireless Fraud
  • Retail POS Systems
  • Billing 101: Navigating the Billing System
  • Section 255 – telecom services for persons with disabilit
  • Wireless Roaming
  • Credit and Activations I & II
  • Navigating Our Customer Relationship Management System

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