Beware Your Own Scotomas!
Scotomas – blind spots – are very real symptoms of a serious medical condition that is the leading cause of… Continue Reading
How to Become a More Effective Listener
For most people, being listened to equals respect. True across cultures. True over time. True in your personal life as… Continue Reading
Why You Must Understand Your Customer’s Circumstances
Conducting an effective needs assessment involves a lot more than just understanding what a prospect or customer wants and needs.… Continue Reading
What Makes a Supervisor Great?
The most effective supervisors develop their talent through setting clear expectations and coaching. Think back over all of the supervisors,… Continue Reading
The Top Ten Body Language Mistakes Job Candidates Make – Part 2
Last time we covered the first five body language mistakes job seekers make when interviewing. To recap, they were: 1.… Continue Reading
The Top Ten Body Language Mistakes Job Candidates Make – Part 1
Note: this is the first of a two-part series – part two will be published in two weeks. According to… Continue Reading
Why Groups Fail and Teams Succeed
Why do teams succeed where groups fail? A group is a collection of people while a team is a collection… Continue Reading