Case Studies

How to Become a Greater Optimist!

  A new study shows why optimists do better over the course of their careers, make more money and are more likely to be promoted. Can optimism be learned? If so, how can someone become more optimistic?   Author’s Note: …

How to Hire an Optimist!

  A new study shows why optimists do better over the course of their careers, make more money and are more likely to be promoted. How do you find them and hire them, and how do you become more optimistic …

Why Every Professional & You Will Need to Master Video

The future of business video is now in your hands, and you’ll change the world because of it.   On Monday March 25, 2019 the world changed.  3.02 million viewers watched as the Tonight Show with Jimmy Fallon made history …

Break Through Resistance With Storyselling in 2019

  Regardless of age, market segment, country of residence, or personal background, everybody loves a good story. Here’s how top professionals use stories to persuade and sell.   Everybody sells!  Sales professionals sell solutions to customers.  Leaders sell the mission …

The State of Sales Competence in 2019

Today’s selling professionals are becoming less and less well equipped to provide the solutions that buyers want. It isn’t because the sales professionals have fallen behind with good solutions, it’s because they haven’t kept up with the way today’s buyers …

Five Customer Service Lessons From a Most Hated Industry

Having spent more than two decades building telecommunications companies I’ve come to admire those organizations that excel in pleasing and retaining customers. Internet. Telephone. TV. WiFi. Wireless. FiberOptic. Ask most people about their experience with their telecommunications provider and they’ll …

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Highlighted Case Studies

Break Through Resistance With Storyselling in 2019 Full case study

How to Get Better at Anything – Part 1 Full case study

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