Case Studies
How Effective Leaders Master Necessary but Difficult Conversations, Part 1
A difficult conversation is any conversation in which there are strong differences of opinion between two people, and which has the potential to become emotional
How Much Do You Really Know About Giving People Feedback?
Feedback is a powerful force that can move people in mere moments, yet its effects can last a career.
Sell at Both the Business and Personal Levels to Improve Your Success
Buyers make their purchase decisions at two levels: a business level and a personal level. That’s why each of us must learn to sell at both levels.
Five Preventable Mistakes We’re Still Making in Video Meetings
Last year in the US alone there were more than 1 billion video meetings. Yet people are still making noticeable mistakes that cost them credibility.
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Highlighted Case Studies
The State of Sales Competence in 2019 Full case study
The Art & Science of Storytelling in Sales Full case study