Case Studies

How Effective Leaders Master Necessary but Difficult Conversations, Part 1

A difficult conversation is any conversation in which there are strong differences of opinion between two people, and which has the potential to become emotional

How Much Do You Really Know About Giving People Feedback?

Feedback is a powerful force that can move people in mere moments, yet its effects can last a career.

Sell at Both the Business and Personal Levels to Improve Your Success

Buyers make their purchase decisions at two levels: a business level and a personal level. That’s why each of us must learn to sell at both levels.

Five Preventable Mistakes We’re Still Making in Video Meetings

Last year in the US alone there were more than 1 billion video meetings. Yet people are still making noticeable mistakes that cost them credibility.

The One Leadership Talent That Trumps Them All – Part 2

Because having the right people on your team is the greatest determinant of success, the talent to recruit and develop talent is the rarest and greatest talent of all.

The One Leadership Talent That Trumps Them All – Part 1

Because having the right people on your team is the greatest determinant of a leader’s success, the talent to recruit and develop talent is the rarest and greatest talent of all.

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16

Why Being the Hunted is Better Than Being the Hunter Continue Reading

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19

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Running From is Not an Effective Career Strategy Continue Reading

Highlighted Case Studies

The State of Sales Competence in 2019 Full case study

The Art & Science of Storytelling in Sales Full case study