Customer Care Essentials: Customer Care and Customer Care Management Training & Development Solutions

Customer Care & Customer Care Management Curriculum

The courses in this catalog are available for immediate implementation or customization to fit your specific needs. Each course is available with a Participant’s Workbook, A Completed Leader’s Workbook, a Session Leader’s Guide, Appendix, and in some cases, Pre-work and a Follow-Up Survey. Each course can be provided on a single CD-ROM using Microsoft Word, Excel and/or Adobe PDF to allow you to access the content and print out copies of workbooks, guides, etc.

Courses for this section include:

Latest Leadership Posts

Sep
13

Don’t Be That Guy Continue Reading

Aug
16

Seven Things Highly Promotable People Do Well Continue Reading

Aug
02

How to Hire the RIGHT Salesperson – Part 1 Continue Reading

Jul
19

Convert Your Experiences Into Accomplishments and Skills Continue Reading

Jul
05

The Ten Commandment of Keeping Great People Continue Reading

Jun
21

This Disipline Improves Every Job Interview, Sales Call, Project & Presentation Continue Reading