Creating a Coaching Culture

Becoming an Effective Coach

Session Length: 2 Days | Target: Supervisors and above | Prerequisites: Becoming an Effective Coach, DiSC: Unlocking the Power of My Team

Class sizes are limited to allow for one-on-one facilitation by skilled coaches

Nearly everyone agrees that coaching is an important skill that contributes to the top and bottom lines of any growing organization. Yet most organizations have not created coaching as a culture, where managers and supervisors are skilled developers of the talent in the organization. This high-impact two-day session takes a deep dive into how to institutionalize the process. It is a highly interactive workshop that includes pre-work. Topics Include:

  • Why Create a Coaching Culture?
  • Current Coaching Practices in Our Organization
  • Observations from a Typical “Coaching” Session – what is working and not working (and why / why not)
  • What Specifically is “Coaching?”
  • The Coaching Leadership Development Model
    • Assessment – Challenge – Support
    • ASC Elements, Tools, Approaches and Job Aids
    • Producing Results
    • Getting the Job Done Right While Developing Those Around You
  • Leading the Feedback Session – how to coach effectively with honest, open dialog with A-S-I
  • Assess – the specific situations where you have observed the coachee
  • Specifics – the specific behaviors observed
  • Impact – the impact the coach observed from mentor’s approach or behavior
  • The Role of Emotional Intelligence in Coaching
  • The Role of Body Language in Coaching
  • Delivering Feedback Effectively
  • Approach to Coaching Self-Assessment
  • Getting Unstuck – what to do when you and/or your coachee meet a barrier to the coaching process
    • Situational Strategies and Tactics
    • Levels at Which to Coach
  • Using DiSC to Aid Your Coaching
    • Complement or Conflict Interactions?
    • Personal DiSC Applications to Improve My Coaching Effectiveness
  • Session Debrief – My A-Ha Moments
  • My Coaching Competencies Self-Assessment
  • Tools Provided:
    • Coaching Points to Ponder
    • Active Listening and Inquiry Skills
    • Questioning Tools
    • Techniques of Active Listening
    • Structuring the Coaching Session
    • Emotional Intelligence and Coaching Competencies
    • Body Language and Coaching
    • Impactful Words to Use When Coaching
    • A Dozen Do’s and Don’ts of Effective Feedback
    • My Approach to Coaching Self-Assessment
    • Dealing With Difficult Situations
    • Do’s and Don’ts of Coaching Interactions
    • Great Questions to Ask
A half-day version of this program is available for non-supervisors to develop peer coaching skills.

Latest Leadership Posts

Apr
25

Spring Cleaning How You Appear in Searches Continue Reading

Feb
14

Eight Essential Skills Every First Time Supervisor Needs – Part 2 Continue Reading

Jan
31

Eight Essential Skills Every First-Time Supervisor Needs – Part 1 Continue Reading

Highlighted Video

Testimonials

“I participated in the B2B Sales Essentials Course over the last year taught by company president Hank Boyer. His expertise in preparation, customer needs assessments along with his overall expertise of the various sales competencies will help my company forge new business opportunities during a challenging economic period. I would not hesitate to recommend B2B Sales Essentials to any organization which has a desire and is committed to being a world class / best in class in their business.”

Dean M.
Director of Sales, Massachusetts