Archives

Jan
17

The Art & Science of Storytelling in Sales

Regardless of age, market segment, country of residence, or personal background, everybody loves a good story. Here’s how top professionals… Continue Reading

Posted in Case Studies, Dynamic Training News, Improve Sales & Profits, Leadership Development & Training, Performance Management, Talent Development & Training

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Sep
14

How Dietrich McNasty Cost His Company a Half Million Dollars

What’s the value of a happy customer? What’s the cost of a very unhappy customer? In this case of surly… Continue Reading

Posted in Dynamic Training News, Improve Sales & Profits, Latest Leadership Posts, Performance Management, Talent Development & Training, Team Building & Alignment

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Sep
10

Break Through Resistance With Storyselling in 2019

  Regardless of age, market segment, country of residence, or personal background, everybody loves a good story. Here’s how top… Continue Reading

Posted in Case Studies, Improve Sales & Profits, Leadership Development & Training, Performance Management, Talent Development & Training

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Mar
26

Five Customer Service Lessons From a Most Hated Industry

Having spent more than two decades building telecommunications companies I’ve come to admire those organizations that excel in pleasing and… Continue Reading

Posted in Career Search Tools & Education, Case Studies, Dynamic Training News, Improve Sales & Profits, Leadership Development & Training, Talent Development & Training

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Oct
23

Turning Your Experience Into Accomplishments and Skills

  Since you were old enough to start your first job or tackle school assignments, you’ve been accumulating the experiences… Continue Reading

Posted in Career Search Tools & Education, Dynamic Training News, Latest Leadership Posts, Leadership Development & Training, Performance Management, Talent Development & Training, Team Building & Alignment

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Aug
14

When Did the Customer Become THE PROBLEM?

  Our server brought back the check and credit card slip for my signature. “Thank you” I said. “It was… Continue Reading

Posted in Dynamic Training News, Improve Sales & Profits, Latest Leadership Posts, Leadership Development & Training, Performance Management, Talent Development & Training, Team Building & Alignment

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Jun
19

How C-Level Performance & Behaviors Impact A-Players and Managers

Can any organization truly be a high performance organization without effectively addressing the issue of C-players on staff?   Every… Continue Reading

Posted in Dynamic Training News, Latest Leadership Posts, Leadership Development & Training, Performance Management, Talent Development & Training

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Nov
28

Top Ten Tips: How to Read a Résumé

Are job seekers better prepared than hiring managers when it comes to understanding the ways to utilize a résumé to… Continue Reading

Posted in Assessments & Evaluations, Career Search Tools & Education, Dynamic Training News, Latest Leadership Posts, Talent Development & Training, Team Building & Alignment

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