2019 yearly archives

May

Eight Lessons to Master Before Becoming a First-Time Manager Part 1

Congratulations! You’ve just been promoted to lead a department in which just yesterday you were a contributing member of the… Continue Reading

Posted in Assessments & Evaluations, Dynamic Training News, Latest Leadership Posts, Leadership Development & Training, Performance Management, Talent Development & Training, Team Building & Alignment

Tagged: ask, assessment, career, clarity, DiSC, diversity, expectation, hiring, humor, idea, leader; trust, listen, manager, MBTI, outcome, performance, promotion, question, skill, standard, stress, success, supervisor, talent, team, transition

May

The State of Sales Competence in 2019

Today’s selling professionals are becoming less and less well equipped to provide the solutions that buyers want. It isn’t because… Continue Reading

Posted in Case Studies, Dynamic Training News, Improve Sales & Profits, Leadership Development & Training, Talent Development & Training

Tagged: account management, B2B, B2C, buyer, buyer’s journey, LinkedIn, needs assessment, prospecting, referrals, relationship management, relationships, sales competencies, Sales Essentials, sales management, sales prospects, selling

Apr

Locating Yourself in the Places of Great Opportunity

Are you being intentional about locating yourself in the place of greatest opportunity, or do you just let things happen… Continue Reading

Posted in Career Search Tools & Education, Dynamic Training News, Leadership Development & Training, Talent Development & Training

Tagged: Edison, experiment, expertise, inspiration; passion, inventor, investor, job seeker, Opportunity, paradigm, problems, sales, status quo, success, sustainability, trends

Apr

Onboard Well & Reduce Employee Turnover

Employee turnover costs your organization much, much more than you realize. It is not an operating cost you need to… Continue Reading

Posted in Dynamic Training News, Leadership Development & Training, Performance Management, Talent Development & Training, Team Building & Alignment

Tagged: compensation, cost of hire, cost of turnover, employee engagement, employee turnover, experience, hiring, new hire, onboarding, onboarding plan, quit, recruiting, training

Mar

Five Customer Service Lessons From a Most Hated Industry

Having spent more than two decades building telecommunications companies I’ve come to admire those organizations that excel in pleasing and… Continue Reading

Posted in Career Search Tools & Education, Case Studies, Dynamic Training News, Improve Sales & Profits, Leadership Development & Training, Talent Development & Training

Tagged: customer for life, customer retention, customer service, customer-focused, deliver value, DWYSYWD, hassle-free, loyalty, no waiting, recurring revenue, reputation, value proposition

Mar

Few Things Persuade Like a Word Picture

Word pictures create compelling reasons to help sales professionals, job seekers, and managers persuade others to take action. A… Continue Reading

Posted in Career Search Tools & Education, Improve Sales & Profits, Leadership Development & Training, Talent Development & Training

Tagged: call to action, convince, dilemma, emotion, engagement, influence, job interview, personal identification, persuasion, relive the moment, sales, Word picture

Feb

What Does Professionalism Mean to Your Career in 2019?

In an age of a more casual workplace, professionalism is far more than just how someone dresses. Professionalism will continue… Continue Reading

Posted in Career Search Tools & Education, Dynamic Training News, Improve Sales & Profits, Leadership Development & Training, Talent Development & Training

Tagged: accountability, appearance, behavior, career, communication, culture, entitlement, expectation, gossip, hired, humility, integrity, professional, Professionalism, promoted, respect, responsibility, standard, unprofessional, work ethic

Feb

How Effective Leaders Correct Good People Back to Success

A manager’s primary duty is to help his or her people make their very best contribution to the success of… Continue Reading

Posted in Dynamic Training News, Improve Sales & Profits, Latest Leadership Posts, Leadership Development & Training, Performance Management, Talent Development & Training

Tagged: coaching, correcting, corrective action, counseling, development, discipline, equip, expectations, feedback, hiring, holistic, manager, observe performance, Performance management, restoring, success, talent, teaching

Jan

Effective Leaders Invest in Equipping Their People to Succeed

A manager’s primary duty is to help his or her people make their very best contribution to the success of… Continue Reading

Posted in Dynamic Training News, Improve Sales & Profits, Latest Leadership Posts, Leadership Development & Training, Performance Management, Talent Development & Training

Tagged: assign work, coaching, development, equip, expectations, feedback, goals, hiring, manager; holistic, observe performance, Performance management, success, talent, teaching

Jan

The Top Twelve Body Language Mistakes People Make – Part 2

Fair or not, people have already made up their minds who you are within a few seconds of meeting you,… Continue Reading

Posted in Career Search Tools & Education, Dynamic Training News, Latest Leadership Posts, Leadership Development & Training, Talent Development & Training, Team Building & Alignment

Tagged: body language, careers, communications, confidence, delivery, effective, energy, eye contact, handshake, interview, job, message, positive, posture, respect, sales, smile, trust