Latest Leadership Posts

Jan

You Can Raise Your EQ in 2022, Part 2

You’ve been paying the cost for a lack of emotionally intelligent behaviors for decades. Loss of career movement, respect, and… Continue Reading

Posted in Dynamic Training News, Improve Sales & Profits, Latest Leadership Posts, Leadership Development & Training, Performance Management, Talent Development & Training, Team Building & Alignment

Tagged: B2B Sales Essentials, communications, critical roles, emotional intelligence, empathy, employee engagement, EQ, Get a Better Job Faster, hiring, interpersonal, intrapersonal, leadership, Leading Through People, motivation, project management, retention, sales, teamwork

Dec

You Can Raise Your EQ in 2022, Part 1

The more reliant we become on tools, AI, automation, and systems, the more valuable emotionally intelligent people are. The more… Continue Reading

Posted in Dynamic Training News, Improve Sales & Profits, Latest Leadership Posts, Leadership Development & Training, Performance Management, Talent Development & Training, Team Building & Alignment

Apr

Are Your Training Programs a Net Expense or High ROI Investment? – Part 2 of 2

The greatest return on investment for training comes when managers focus on helping each employee to MASTER the consistent, correct… Continue Reading

Posted in Career Search Tools & Education, Dynamic Training News, Latest Leadership Posts, Leadership Development & Training, Performance Management, Talent Development & Training

Tagged: applying, coaching, consistent, feedback, habit, learn, learning, management, mastering, modeling, observing, Performance management, questions, return on investment, ROI, self-assessment, self-discovery, train, training

Nov

What are Your Blind Spots Doing to You?

Scotomas – blind spots – are very real symptoms of a serious medical condition that is the leading cause of… Continue Reading

Posted in Dynamic Training News, Improve Sales & Profits, Latest Leadership Posts, Leadership Development & Training, Talent Development & Training, Team Building & Alignment

Tagged: B2B Sales Essentials, belief, blind spot, brain, decision making, effective, evaluate, expectation, feedback, Get a Better Job Faster, investigate, Leading Through People, lock on, lock out, perception, recognition, Scotoma, tendency, unintended consequences

Nov

The Small Words That Control Your Future

If everything that can be found, can be found in a few seconds using electronic search, why are you making… Continue Reading

Posted in Career Search Tools & Education, Dynamic Training News, Latest Leadership Posts, Leadership Development & Training, Performance Management, Talent Development & Training

Tagged: buyer, employer, hashtag, job hunt, job search, keyword, keyword planning, keyword tool, LinkedIn, marketing, messaging, network, professional, profile, sales, sales words, search engine, selling, solution

Oct

In Search of Curious Learners – Your Key to Career Success

Curiosity is rumored to have turned out poorly for the cat. Yet things usually end quite well for curious, career-minded… Continue Reading

Posted in Assessments & Evaluations, Career Search Tools & Education, Dynamic Training News, Improve Sales & Profits, Latest Leadership Posts, Leadership Development & Training, Talent Development & Training

Tagged: assessment, career development, CQ, critical thinking, Curiosity, decision, emotional intelligence, employable, EQ, hire, hireability, interview, job search, learner, learning, needs assessment, problem solving, sales, selling, skills, thinking

Oct

Your Four-Dimensional Job Interview

The interview process of tomorrow must discover the right things about a candidate, in order to assure the highest chance… Continue Reading

Posted in Assessments & Evaluations, Career Search Tools & Education, Latest Leadership Posts, Leadership Development & Training, Performance Management, Talent Development & Training

Tagged: candidate, competencies, CQ, curiosity quotient, education, emotional intelligence, employer, engagement, EQ, experience, hiring, hiring criteria, hiring decision, hiring manager, intelligence quotient, interpersonal, interview, IQ, job seeker, knowledge, onboarding, passion, recruiter, skills, talent, talent quotient, TQ, video interview, virtual interview

Sep

How to Annoy Everyone on LinkedIn

Do pushy salespeople like Harry Wormwood make your skin crawl? If we despise them in the movies, why do some… Continue Reading

Posted in Dynamic Training News, Improve Sales & Profits, Latest Leadership Posts, Leadership Development & Training, Talent Development & Training, Team Building & Alignment

Tagged: B2B, B2C, best practices, business development, buying, customer, email, Facebook, LinkedIn, marketing, prospect, prospecting, sales, sales solicitation, selling, selling skills, social media, tom hopkins, trust

Sep

How Dietrich McNasty Cost His Company a Half Million Dollars

What’s the value of a happy customer? What’s the cost of a very unhappy customer? In this case of surly… Continue Reading

Posted in Dynamic Training News, Improve Sales & Profits, Latest Leadership Posts, Performance Management, Talent Development & Training, Team Building & Alignment

Tagged: arrogance, attitude, cheerful, customer, customer evangelist, customer service, Customer Service Essentials Assessment, Delighting Our Customers, feedback, happy customer, lost business, Referral, respect, review, rude, service provider, snarky, social media

Aug

The Five Biggest Mistakes People Make in Video Meetings

Now that things are returning to “normal,” don’t expect virtual meetings to go away. Expect to do more of them,… Continue Reading

Posted in Career Search Tools & Education, Case Studies, Dynamic Training News, Improve Sales & Profits, Latest Leadership Posts, Leadership Development & Training, Talent Development & Training, Team Building & Alignment

Tagged: appearance, artificial light, body language, brand, connection, COVID, delivery, distraction, faces, facial expression, GoToMeeting, internet, lighting, micro-expression, MS Teams, natural light, noise, pandemic, perception, remote meeting, remote work, shadows, smile, video meeting, video platform, virtual background, virtual employees, virtual meeting, words, work remotely, Zoom